Question 1

Who can live here?

Accepted Answer

Both domestic and international students

Question 2

What are your check-in times and days?

Accepted Answer

Monday to Sunday 8am to 6pm

Question 3

Do you offer after hours check-in?

Accepted Answer

Yes, please ensure that you have notified us during business hours of your after hours arrival details so that we can prepare for your arrival. Once you have arrived please call the Duty Manager on 0448 093 906

Question 4

How do I reserve a room?

Accepted Answer

By selecting on the room type you wish to reserve; you will be directed to the USYD website where you can submit an application online.

Question 5

What kind of contracts are on offer?

Accepted Answer

48 week or 26-week contracts are on offer to all USYD students.

Question 6

What does my rent include?

Accepted Answer

A fully furnished room, all utilities are included, access to unlimited internet and Wi-Fi, use of our common facilities and ability to participate in our Residential Life Program.

Question 7

Do you have car parking facilities?

Accepted Answer

No, we do not offer parking facilities. However, there are paid parking options for parking on campus or students can apply for a street parking permit through the council for a small fee.

Question 8

When do I pay my rent?

Accepted Answer

Rent is due every second Tuesday. You can view if you have any outstanding charges on your account via the USYD student portal.

Question 9

How does my mail get to me?

Accepted Answer

Each student is given their own letterbox which is situated on the Ground floor. All letters will be placed in this letterbox. Parcels that do not fit in your letterbox will be accepted by reception staff. You will then receive an email from reception staff once the parcel has been receipted into our system. All parcels are to be collected from reception within 48 hours of receiving the email.

Question 10

What do I need to buy before I can move in?

Accepted Answer

When you arrive, your room will be already furnished with a bed, mattress, desk and chair. You will need to provide your own linen. Beds are king single beds. Kitchen & Linen packs can be ordered via the UniLodge YourShop page.  

You can customise your room with posters, pictures and decorations. Essential items to bring with you are bed linen (sheets, pillow, doona, blankets), towels, washing powder, laundry basket, clothes hangers, tea-towels, personal toiletries and clothing.

Question 11

How close is the nearest supermarket?

Accepted Answer

There is an IGA 240 metres away at 40 King Street. A short 3-minute walk.

Question 12

If I really want to move apartments/rooms after I move in – is that possible?

Accepted Answer

Room moves are subject to availability. You can move rooms within the building by speaking to a Regiment Staff member and submitting a request.

Question 13

Can I move out at any time?

Accepted Answer

A Booking Variation request will need to be submitted via the student portal. If you wish to terminate your lease early, you will need to pay an early termination fee of &#36;200 plus rent until a new resident is found or until the contract end date, whichever is sooner.

Question 14

Is there extra storage outside my apartment?

Accepted Answer

Beds are designed a little higher so you can put luggage under them however there is no additional storage outside of your room. If you have items you wish to store you will need to contact a local storage service provider.

Question 15

How do I connect the internet/phone?

Accepted Answer

There is no phone in the room. For internet, you will be able to connect to the Residents WIFI via your USYD UniKey.

Question 16

Is wireless internet available?

Accepted Answer

Yes we have unlimited Wi-Fi at this property and wireless internet through the building.

Question 17

What is a Bond?

Accepted Answer

A bond is a payment that acts as security against the resident meeting the terms of their residence agreement.

Question 18

How much is the Bond?

Accepted Answer

The bond is equivalent to 4 weeks rent.

Question 19

What is an Inventory Report?

Accepted Answer

Upon arrival we must prepare an &lsquo;Inventory Report&rsquo;, which records the property&rsquo;s general condition, including fittings and fixtures. You will be able to complete the Inventory Report via the student portal within the first 48 hours of moving into the residence.

Question 20

I am vacating, can I use the Bond for my last month’s rent?

Accepted Answer

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

Question 21

What happens when I vacate?

Accepted Answer

You need to leave your apartment clean and tidy in the same condition as when you arrived, ensure all personal items have been removed and report any damage that may have been caused during your contract. This allows for a speedy bond resolution.

Question 22

How do I receive my Bond back?

Accepted Answer

Your bond will be processed within 60 days of vacating the property.

Question 23

If I wanted to break my lease, what are the costs associated with this?

Accepted Answer

If you wish to terminate your lease early, you will need to submit a Booking Variation request via the USYD student portal. You will also need to pay a &#36;200 termination fee as well as rent for the remainder of the contract or find a replacement to take over.