Student Wellbeing
Our staff are experts on the local area and can help you find anything that you are looking for. So, don’t hesitate to send us an email to come down to the reception desk and we can help you find the resources you are looking for.
Our events are a great place to meet your fellow residents and make new friends. Check out the events on the UniLodge App or ask reception about what’s coming up and how to register.
UniLodge Residential Life Program
Our Residential Life program is designed to offer a wide range of activities across several categories:
Academic and Careers
To support residents through their study so they can achieve the best results possible and to assist them with developing skills that will assist in improving their career prospects and employability.
Social and Wellbeing
To provide residents with an Australian / New Zealand experience, build life-long friendships, encouraging cultural integration and with this, increased understanding and value of multiculturalism.
Sporting and Cultural
To offer residents opportunities for growth - mentally, spiritually, staying active, forming friendships and team building.
Sustainability
Provide residents with practical ways of making a difference whilst living at UniLodge and work together in minimising their footprint on the environment.
Philanthropy & Community Giving
To engage residents in a range of social responsibility practices, learing through participation.
When seeking student services, a good place to start is to find out what your education institution offers. Most universities offer:
Counselling
Financial Assistance
Study and Learning Assistance
Medical Assistance
Disability Support
Indigenous Support
International Student Support
Legal Advice
Careers Help
If you are experiencing financial difficulties, please come and chat to the UniLodge team within reception. We may be able to set you up on a payment plan for your rental fees to help you manage.
There are also plenty of community and government resources which you can use for free if you need some extra assistance.
Emergency Services Australia:
Police. Ambulance, or Fire Brigade 000 or 112 from a mobile
Police – 13 14 44 (non-emergency)
Poison Info Line - 13 11 26
Emergency Services New Zealand:
Police. Ambulance, or Fire Brigade 111
Police – 105 (non-emergency)
National Poison Centre - 0800 764 766
Mental Health Australia:
Lifeline – 13 11 14
Beyond Blue - 1300 22 4636
Headspace (for 25 years old and under) offers e-counselling
Kids helpline (for 25 years old and under) - 1800 55 1800
Mental Health New Zealand:
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Samaritans - 0800 726 666
Youthline – Free call 0800 376 633, free text 234, email talk@youthline.co.nz or Web chat from 7pm–10pm
Domestic Violence Australia:
Domestic Violence – 1800 RESPECT - 1800 737 732
Domestic Violence New Zealand:
Eating Disorders Australia:
The Butterfly Foundation - 1800 33 4673
Eating Disorders New Zealand:
Financial Assistance Australia:
You can find out if you are eligible for Centrelink
Financial Assistance New Zealand:
Money to help when you’re studying | New Zealand Government (www.govt.nz)
Scholarships and financial help – Education in New Zealand
Extra help - StudyLink
Visa
Australia: Department of Home Affairs
New Zealand: Immigration New Zealand
Employment
Australia: Fair work – 13 13 94
New Zealand: Call 0800 20 90 20, or visit Home » Employment New Zealand
General Health:
New Zealand
Healthline 0800 611 116; COVID related calls 0800 358 5453
Australia
Nurse Advice Hotline - 1800 022 222
Home Doctor Service – 13 7425
There are also many resources which are localised in your city.
Darwin:
Mental Health Crisis Team - 1800 682 288
Sexual Assault Crisis team - 1800 019 116
Alcohol and Drug - 08 8922 8399
Sexual Health - 08 8999 2678
Royal Darwin Hospital - 08 8922 8888
Cairns:
JCU Student Wellbeing - 1800 246 446 (this is the same number as the Student Centre)
JCU Security Control - 1800 675 559 or (07) 4781 5555
Suicide Call Back Service - 1300 659 467
Sexual Assault Helpline - 1800 010 120
Domestic Violence and Family Services - 1800 811 811
Drug and Alcohol – 07 4226 3900
Sexual Health – 07 4226 4769
Cairns Hospital – 07 4226 0000
Townsville
JCU Wellbeing – 07 4781 4711
JCU Student Assistance Helpline (afterhours) – 1800 75 41 85
JCU Security Control – 1800 67 55 59
Headspace Townsville – 07 4799 1799
Townsville University Hospital – 07 4433 1111
JCU Health – 07 4781 4495
Townsville Mens Shed – 07 4772 4422
Mates4Mates – 07 4771 9600
Queensland Program of Assistance to Survivors of Torture and Trauma Townsville – 04 4772 9000
Professional Disability Development Supports & Services – 07 4700 6854
Relationships Australia – 1300 364 277
Suicide Call Back Service – 1300 659 467
Townsville Residential Drug and Alcohol treatment services (Oz Care) – 07 4729 5380
Townsville Sexual Health Unit – 07 4433 9600
My Mental Health – 0481 829 129
Brisbane
Sexual Assault Crisis – 07 3646 5207
Domestic Violence and Family Services - 1800 811 811
Drug and Alcohol – 1800 177 833
Princess Alexandra Hospital – 07 3163 8111
Sydney:
Mental Health Line – 1800 011 511
Sydney Rape Crisis Centre – 1800 424 017
Domestic Violence – 1800 65 64 63
Sydney Sexual Health Centre - 02 9382 7440
Sydney Hospital - 02 9382 7111
Canberra:
Mental Health Crisis Team - 1800 629 354
Canberra Rape Crisis Centre - 02 6247 2525
Domestic Violence Crisis Service - 02 6280 0900
Sexual Health and Family Planning - 02 62473 077
Drug and Alcohol Counselling – 02 6122 8000
Canberra Hospital - 02 6244 2222
Melbourne:
Melbourne Sexual Health - 03 9341 6200
Drugs and Alcohol - 1800 888 236
Sexual Assault Crisis Line - 1800 806 292
Mental Health Crisis Team - 1300 721 927
Royal Melbourne Hospital - 03 9342 7802
Adelaide:
Royal Adelaide Hospital - 08 7074 0000
Mental Health Crisis - 13 14 65
Drugs and Alcohol - 1300 13 1340
Sexual Health - 1300 883 793
Perth:
Crisis Care - 08 9421 1114
Drugs and Alcohol - 08 9442 5000 or 1800 198 024
Sexual Health Resource Centre - 08 9340 1828
Mental Health Direct - 1800 220 400
Fremantle Hospital - 08 9431 3333
Royal Perth Hospital - 08 9224 2244
For our New Zealand Residents:
Police, Fire, and Ambulance – 111
Lifeline - 0800 543 354
Suicide Crisis Helpline – 0508 828 865
Healthline – 0800 611 116
Mental Health Crisis - 0800 800 717
Sexual Assault Crisis - 09 360 4001
Domestic Violence Crisis - 0800 733 843
Sexual Health - 09 524 3341
Alcohol and Drugs - 0800 003 453