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Student Accommodation Property Location

Student Health and Wellbeing

Student Health and Wellbeing

Student Wellbeing

Our staff are experts on the local area and can help you find anything that you are looking for. So, don’t hesitate to send us an email to come down to the reception desk and we can help you find the resources you are looking for.

Our events are a great place to meet your fellow residents and make new friends. Check out the events on the UniLodge App or ask reception about what’s coming up and how to register.

 

UniLodge Residential Life Program

Our Residential Life program is designed to offer a wide range of activities across several categories:

Academic and Careers

To support residents through their study so they can achieve the best results possible and to assist them with developing skills that will assist in improving their career prospects and employability. 

Social and Wellbeing

To provide residents with an Australian / New Zealand experience, build life-long friendships, encouraging cultural integration and with this, increased understanding and value of multiculturalism.

Sporting and Cultural

To offer residents opportunities for growth - mentally, spiritually, staying active, forming friendships and team building.

Sustainability

Provide residents with practical ways of making a difference whilst living at UniLodge and work together in minimising their footprint on the environment. 

Philanthropy & Community Giving

To engage residents in a range of social responsibility practices, learing through participation.

When seeking student services, a good place to start is to find out what your education institution offers. Most universities offer:

  • Counselling

  • Financial Assistance

  • Study and Learning Assistance

  • Medical Assistance

  • Disability Support

  • Indigenous Support

  • International Student Support   

  • Legal Advice

  • Careers Help

If you are experiencing financial difficulties, please come and chat to the UniLodge team within reception. We may be able to set you up on a payment plan for your rental fees to help you manage.

There are also plenty of community and government resources which you can use for free if you need some extra assistance.

Emergency Services Australia:

  • Police. Ambulance, or Fire Brigade 000 or 112 from a mobile

  • Police – 13 14 44 (non-emergency)

  • Poison Info Line - 13 11 26

Emergency Services New Zealand:

  • Police. Ambulance, or Fire Brigade 111

  • Police – 105 (non-emergency)

  • National Poison Centre - 0800 764 766

Mental Health Australia:

  • Lifeline – 13 11 14

  • Beyond Blue - 1300 22 4636

  • Headspace (for 25 years old and under) offers e-counselling

  • Kids helpline (for 25 years old and under) - 1800 55 1800

Mental Health New Zealand:

  • Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

  • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO) 

  • Samaritans - 0800 726 666

  • Youthline – Free call 0800 376 633, free text 234, email talk@youthline.co.nz or Web chat from 7pm–10pm

Domestic Violence Australia: 

  • Domestic Violence – 1800 RESPECT - 1800 737 732

Domestic Violence New Zealand: 

  • R U OK – 0800 456 450
  • Shine – 0508 744 633

Eating Disorders Australia:

  • The Butterfly Foundation - 1800 33 4673

Eating Disorders New Zealand:

  • EDANZ - 0800 2 EDANZ (0800 2 33269)

Financial Assistance Australia:

  • You can find out if you are eligible for Centrelink

Financial Assistance New Zealand:

  • You can find out if you are eligible for:

Money to help when you’re studying | New Zealand Government (www.govt.nz)
Scholarships and financial help – Education in New Zealand
Extra help - StudyLink
 

Visa

Employment

General Health:

New Zealand

Healthline 0800 611 116; COVID related calls 0800 358 5453

Australia 

  • Nurse Advice Hotline - 1800 022 222

  • Home Doctor Service – 13 7425

There are also many resources which are localised in your city.

Darwin:

  • Mental Health Crisis Team - 1800 682 288

  • Sexual Assault Crisis team - 1800 019 116

  • Alcohol and Drug - 08 8922 8399

  • Sexual Health - 08 8999 2678

  • Royal Darwin Hospital - 08 8922 8888

Cairns:

  • JCU Student Wellbeing - 1800 246 446 (this is the same number as the Student Centre) 

  • JCU Urgent Mental Health Support Line – Phone 1300 270 254 or TXT +61 485 885 981 
  • JCU Security Control - 1800 675 559 or (07) 4781 5555

  • Suicide Call Back Service - 1300 659 467

  • Sexual Assault Helpline - 1800 010 120

  • Domestic Violence and Family Services - 1800 811 811

  • Drug and Alcohol – 07 4226 3900

  • Sexual Health – 07 4226 4769

  • Cairns Hospital – 07 4226 0000

Townsville

  • JCU Wellbeing – 07 4781 4711

  • JCU Student Assistance Helpline (afterhours) – 1800 75 41 85

  • JCU Security Control – 1800 67 55 59

  • Headspace Townsville – 07 4799 1799

  • Townsville University Hospital – 07 4433 1111

  • JCU Health – 07 4781 4495

  • Townsville Mens Shed – 07 4772 4422

  • Mates4Mates – 07 4771 9600

  • Queensland Program of Assistance to Survivors of Torture and Trauma Townsville – 04 4772 9000

  • Professional Disability Development Supports & Services – 07 4700 6854

  • Relationships Australia – 1300 364 277

  • Suicide Call Back Service – 1300 659 467

  • Townsville Residential Drug and Alcohol treatment services (Oz Care) – 07 4729 5380

  • Townsville Sexual Health Unit – 07 4433 9600

  • My Mental Health – 0481 829 129

Brisbane

  • Sexual Assault Crisis – 07 3646 5207

  • Domestic Violence and Family Services - 1800 811 811

  • Drug and Alcohol – 1800 177 833

  • Princess Alexandra Hospital – 07 3163 8111

Sydney:

  • Mental Health Line – 1800 011 511

  • Sydney Rape Crisis Centre – 1800 424 017

  • Domestic Violence – 1800 65 64 63

  • Sydney Sexual Health Centre - 02 9382 7440

  • Sydney Hospital - 02 9382 7111

Canberra:

  • Mental Health Crisis Team - 1800 629 354

  • Canberra Rape Crisis Centre - 02 6247 2525

  • Domestic Violence Crisis Service - 02 6280 0900

  • Sexual Health and Family Planning -  02 62473 077

  • Drug and Alcohol Counselling – 02 6122 8000

  • Canberra Hospital - 02 6244 2222

Melbourne:

  • Melbourne Sexual Health - 03 9341 6200

  • Drugs and Alcohol - 1800 888 236

  • Sexual Assault Crisis Line - 1800 806 292

  • Mental Health Crisis Team - 1300 721 927

  • Royal Melbourne Hospital - 03 9342 7802

Adelaide:

  • Royal Adelaide Hospital - 08 7074 0000

  • Mental Health Crisis - 13 14 65

  • Drugs and Alcohol - 1300 13 1340

  • Sexual Health - 1300 883 793

Perth: 

  • Crisis Care - 08 9421 1114

  • Drugs and Alcohol - 08 9442 5000 or 1800 198 024

  • Sexual Health Resource Centre - 08 9340 1828

  • Mental Health Direct - 1800 220 400

  • Fremantle Hospital - 08 9431 3333

  • Royal Perth Hospital - 08 9224 2244

For our New Zealand Residents:

  • Police, Fire, and Ambulance – 111

  • Lifeline - 0800 543 354

  • Suicide Crisis Helpline – 0508 828 865

  • Healthline – 0800 611 116

  • Mental Health Crisis - 0800 800 717

  • Sexual Assault Crisis - 09 360 4001

  • Domestic Violence Crisis - 0800 733 843

  • Sexual Health - 09 524 3341

  • Alcohol and Drugs - 0800 003 453