UniLodge @ UC - Wagan
Frequently Asked Questions
Got questions about living at UniLodge @ UC - Wagan? Find out everything you need to know about our student accommodation by checking out our most frequently asked questions. Whether you’re unsure about moving logistics, living costs, leases, or another aspect about of living in UniLodge student apartments, these questions include all the essential information you’ll need before moving in. If you have a question that you don't see answered, check in our blog or feel free to contact us directly.
Does this property have an Application fee?
Yes. The resident must pay an Application Fee of $55 to secure their apartment, this is to be paid upon acceptance of an offer of accommodation.
Are car parking spaces available?
Limited parking available, charged weekly. Permits are provided with 24-hour access to a parking space for the duration of your agreement. Applications are processed on a “first in, first served” basis.
What utility costs am I responsible for?
Water and electricity are included in your weekly utility fee.
Do I need to organise my own Contents Insurance?
Yes, this is not included in your rent.
Do you offer after hours check-in?
Yes, you will need to contact the Duty Manager on 0466 558 053. The Duty Manager will have you complete some paperwork, provide you with your key and show you to your room.
Is an advanced payment required?
Yes. To secure an apartment, the resident must pay the Application Fee of $55, the Security Deposit equivalent to 4 weeks of rent, two weeks rent in advance and the Residential Life fee of $150. Prices vary depending on the room type and contract length.
Do I need to pay a departure clean fee?
Yes, you must pay a Departure Cleaning Fee of $180 at the end of your contract. Additional cleaning fees may apply.
How much is the Internet / WIFI? Who is the provider and how much bandwidth do I have?
For University of Canberra Students residing at UniLodge @ UC – UC Lodge and UniLodge @ UC – Cooper Lodge, Internet access and WiFi is provided by UC. To access the WiFi please use your Uni ID number and password. Contact UC if you have any issues.
For residents of UniLodge @ UC – Weeden Lodge, internet costs are included in utility bills. Contacts are purchased directly with our contracted supplier, Superloop.
Where can I find resources to manage my health and wellbeing?
UniLodge staff can connect you with various Health and Wellbeing services offered on campus.
Is there a cancellation fee once I have secured an apartment?
Greater than 14 days before the start date of your contract:
Non-refundable: Application Fee of $55. Refundable: Security Deposit, Residential Life Program Fee of $150 and two weeks of Occupancy Fees.
Between 1 and 14 days before the start date of your contract:
Cancellation Fee equivalent to two weeks of Occupancy fees. Non-refundable: Application Fee of $55. Refundable: Security Deposit, Residential Life Program Fee of $150.
On or after the start date of your contract:
Cancellation Fee equivalent to two weeks of Occupancy fees. Non-refundable: Application Fee of $55 and Residential Life Program Fee of $150. You are responsible for payment of the Occupancy Fees and your Security Deposit will be retained by UniLodge until a suitable replacement is secured.
If I wanted to break my lease, what are the costs associated with this?
You will be charged an Early Termination Fee equal to two weeks of Occupancy Fees and will be responsible for finding a suitable replacement to take over the remainder of the contract.
Do I need a mattress protector?
No, we will provide you with a mattress protector when you check in.
What are your check-in times and days?
Check in is available Monday to Friday, 10am – 6pm from property reception. We do not offer check in on weekends or public holidays.
Is the residential life program fee a one-off payment?
You need to pay for the residential life program fee annually. It is compulsory and it covers for a range of events and activities organised by Unilodge.
Will someone help me if something is broken/ not working in my room?
Yes, we have a professional maintenance team to support the general maintenance requests. Contractors may be arranged if the issue persists.
Do you take cash payments?
Unfortunately we do not take cash payments in the lodges. You can make rent payments through credit/debit cards or pay online.
Further Resident Information
The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.