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Student Accommodation FAQ

UniLodge @ UC - Cooper Lodge
Frequently Asked Questions

Got questions about living at UniLodge UC Cooper Lodge? Find out everything you need to know about our student accommodation by checking out our most frequently asked questions. Whether you’re unsure about moving logistics, living costs, leases, or another aspect about of living in UniLodge student apartments, these questions include all the essential information you’ll need before moving in. If you have a question that you don't see answered, feel free to contact us directly.

Does this property have an Application fee?

Yes a non-refundable application fee of $55 is required to be paid.

Is an advanced payment required?

Yes. To secure an apartment, the Resident must pay a Security Deposit equivalent to 4 weeks of rent, an Application fee of $55, a Community Spirit fee of $100.00, a Residential Life fee of $150 and two weeks of Occupancy fees. Prices vary depending on the room type.

Is there a cancellation fee once I have secured an apartment?

Greater than 14 days before the start date of your contract the following amounts will be refundable:
Security Deposit of $800.00 and Two Weeks of Occupancy Fees

Between 1 and 14 days before the start date of your contract:
Cancellation Fee Charged: Dependent on Room Type, equal to one week of rent

On or after the contract start date:
Cancellation Fee Charged: Dependent on Room Type, equal to one week of rent
You are responsible for payment of the Occupancy Fees until a suitable replacement is secured.

Are car parking spaces available?

Weeden Lodge offers a limited amount of internal and external car parking bays paid separately to your Occupancy Fees.  Parking on campus for Cooper and UC Lodge residents is managed by the University of Canberra.

Do I need to pay a departure clean fee?

Yes, you must pay a Departure Cleaning Fee of $120 at the end of the contract. Additional cleaning fees may apply.

If I wanted to break my lease, what are the costs associated with this?

The resident will be charged a Early Termination Fee equal to one week of rent (dependent on room type) and will be responsible for finding a suitable replacement to take over the remainder of the contract.

What utility costs am I responsible for?

Water and electricity are included in your rent.

How much is the Internet / WIFI? Who is the provider and how much bandwidth do I have?

For University of Canberra Students residing at UniLodge @ UC – UC Lodge and UniLodge @ UC – Cooper Lodge, Internet access and WiFi is provided by UC. To access the WiFi please use your Uni ID number and password. Contact UC if you have any issues.

For residents of UniLodge @ UC – Weeden Lodge, internet costs are included in utility bills. Contacts are purchased directly with our contracted supplier, Superloop.

Do I need a mattress protector?

Yes, you need to use a mattress protector which we will provide on your check in.

Do I need to organise my own Contents Insurance?

Yes this is not included in your rent.

Where can I find resources to manage my health and wellbeing?

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

What are your check-in times and days?

Check in is available Monday to Friday, 10am – 6pm from property reception. We do not offer check in on weekends or public holidays.

Do you offer after hours check-in?

Yes - please call our after hours on-site staff on 0438 453 197, they will have you complete some paperwork, provide you with your key and show you to your room.

Is the residential life program fee a one-off payment?

You need to pay for the residential life program fee annually. It is compulsory and it covers for a range of events and activities organised by Unilodge.

Will someone help me if something is broken/ not working in my room?

Yes, we have a professional maintenance team to support the general maintenance requests. Contractors may be arranged if the issue persists.

Do you take cash payments?

Unfortunately we do not take cash payments in the lodges. You can make rent payments through credit/debit cards or pay online. 

Further Resident Information

The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.