UniLodge @ ANU – Lena Karmel Lodge
Frequently Asked Questions

Contact ANU Accommodation Services (UAS) on either 02 6125 1191.

You will need to pay the room security deposit which varies between room types. The security deposit is equivalent to 4 weeks of rent for your room type. There is also an additional administration fee of $300 as well as a Residential Life fee of $180.

Your total rent includes occupancy fee of your room type, utilities and data per week.

Your rent does not include:

• Car parking
• Phone usage
• Sundry charges and consumables

You will need to bring with you:

• Cutlery
• Cookery
• Sauce pans and other cooking utensils
• Cleaning products
• Linen (including pillows and doona)
• Most of the above items can be purchased from Your Shop.

Your external number will be provided upon check-in. If you are living in a multi share room, the caller will be prompted to press the room number.

Unlimited use (included in Utility Fee)

There is an IGA Supermarket underneath the West City Park. Which is opposite UniLodge @ ANU on Marcus Clarke Street, approximately two minutes walking distance.

Yes, spots are limited and fees apply.

Due to lack of storage, there are no extra storage spaces at UniLodge.

Yes! Several of the retail outlets in the area provide discounts for local residents and students. Free gym access at ANU for UniLodge residents.

When you make a reservation with UAS, please note the persons name you would like to share with. UniLodge will try to fill your request however this can’t be guaranteed.

Contact reception during 10am – 6pm Monday to Friday and 10am – 6pm Saturday & Sunday, or email (anu@unilodge.com.au), or the Lena Karmel Lodge Residential Advisor 02 61257900 . You can also talk to our onsite Community Assistants, one on each floor to help with any issues, eg noise complaints; or Residential Advisors – they are all available to assist in anyway.

Lena Karmel Lodge residents, you will need to direct your mail to: Room # _ _ _ _ < Your room number 26 Barry Drive, Canberra City ACT 2601 Your mail arrives during the week and is placed in your pigeon hole at Reception awaiting your collection.

Yes, you will need to notify our Reservations Team of your request. Pending on time of the year, you might need to be placed on a waiting list and be contacted if a room becomes available.

There is one main contract available for residents:

• 48 week, ending 5 January 2025

If you have a question regarding contract lengths please contact our Reservations Coordinators via phone on +61 2 6125 7900 or via email at anu@unilodge.com.au

Rental payments are made fortnightly via Direct Debit through a debit/savings account or a Credit Account (Amex and Diners not accepted, all Credit transactions attract a 2% surcharge).

Payments can be made via EFTPOS, Direct Transfer and Credit (Amex and Diners not accepted, all Credit transactions attract a 2% surcharge).

Yes we have campus maps available for you at Reception.

You are required to advise Reception in advance of any visitors who are staying overnight. This is for safety reasons and we permit a maximum of four nights per visit. Each visitor staying over is required to fill out one of our Visitor Forms located at Reception.

Yes, wireless internet access will be available in all study areas throughout the building.

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

Monday to Friday 10am - 6pm and Saturday to Sunday 10am - 6pm

Yes, please contact our Senior Resident via the reception number. Please give us 48 hours notice so we can arrange after hours check-in.