How do I reserve a room at The Manors?

Complete the online application.

How does my mail get to me?

Via the letterboxes at the front of the building

What do I need to buy before I can move in?

Bedding, kitchenware, consumables – available for purchase at Your Shop.

If I really want to move rooms after I move in – is that possible?

Upon availability – break lease fees will apply

Can I move out at any time?

Yes, however break lease fees will apply and you will be required to continue paying your rent until a new tenant is found

Is there extra storage outside my apartment?

No there is not. If you have items that you wish to store you will need to contact the local storage service provider.

How do I connect the internet/phone?

Via telecommunications company – Big Air/Super Loop

A bond is an amount of money that you need to pay that can be used by the apartment owner if you do not meet the terms and conditions of your tenancy agreement. Examples of this include If you fail to keep the property clean, cause damage or are in rent arrears, the owner of the property may claim some or all of the bond only when the tenancy ends. The majority of bonds are refunded in full as most UniLodgers vacate with no issues.

How much is the Bond?

4 weeks of rent - If your rent is $700 a week or less on a General Tenancy Agreement (or $500 a week on a Rooming Accommodation Agreement), the bond cannot be more than 4 week’s rent. The Owner cannot increase the bond during your tenancy. If you are paying over these amounts then the Apartment owner may request a higher Bond amount. The amount you will need to pay for your bond is listed on the prices page and will be confirmed again with you prior to your arrival.

All rental bonds for properties in Queensland are lodged with the Residential Tenancies Authority (RTA) a state government body. Payment must be made payable to the RTA (not UniLodge). We ask that you provide us with a bank cheque (a bank cheque is a cheque issued by the bank under their name; you can purchase one of these from any Australian Bank). Alternatively, a money order (Available from Australia post) is acceptable. Remember the cheque/Money Order must be made payable to the ‘Residential Tenancies Authority’. Bring the bond cheque/money order with you when you are collecting your keys. At this meeting, you will complete and sign the official “Bond Lodgement Form”. We will forward this to the RTA and then the RTA will send a receipt to you direct. Contact the RTA on 1300 366 311 if you have not received a receipt 15 business days after paying your bond. We understand that it may not always be possible to arrange for either a bank cheque or money order prior to arrival and in these instances we recommend you take advantage of the RTA’s online bond lodgement option and bring a copy of this with you when you arrive.

What is a Condition Report?

When you pay a bond, we must prepare an ‘Entry Condition Report’, which records the property’s general condition, including fittings and fixtures, and present you with 2 paper copies of this Report when you come to collect your keys. Review and, if necessary, add your comments to the ‘Entry Condition Report’. You must return the report to UniLodge within three business days of moving in and you should keep a copy of the ‘Entry Condition Report’ until the end of the tenancy. The ‘Condition Report’ is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy. You may want to take photos of your apartment at the start of your tenancy to further show the condition. The owner may claim some or the entire bond for cleaning, damage, or replacement of missing items at the end of your tenancy. If the ‘Condition Report’ stated that the work was required at the start of the tenancy, or the items were not listed, it can help you prove the bond should be returned to you.

I am vacating, can I use the Bond for my last months rent?

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

What happens when I vacate?

You need to leave your apartment clean and tidy in the same condition as when you arrived, and ensure all personal items have been removed, report any damage that may have been caused during your tenancy. This allows for a speedy bond resolution.

How do I receive my Bond back?

At the end of the tenancy we will provide you a “Bond Claim” form for completion (or you can download your own copy from the RTA website), Please ensure you sign the form with the same signature as you used on the “Bond Lodgement” form at the start of your tenancy. The RTA will match signatures and will only process your claim if they match. We will lodge the bond claim form once we have the owner and your signed agreement, it then takes another 2-3 business days for the RTA to process, it repays the bond directly into the nominated bank account on the form, If you have not provided valid bank account details, but have provided a forwarding address, the RTA will send a cheque. If the RTA is unable to do either of the above they will retain your money, you will need to contact them via phone on 1300 366 311 to organise for your refund to be released to you.

Why are you claiming my Bond?

The Owner is entitled to compensation if you have failed any terms or conditions in your tenancy agreement or breached the Residential Tenancies Act (Queensland State Government Law covering rental issues). Please note that the owner cannot claim for wear and tear of items or fittings in the apartment. At UniLodge the vast majority of these sorts of issues are resolved by agreement between the owner and the tenant. If there is no agreement then the Owner may decide to ask the Queensland Civil and Administrative Tribunal (QCAT) to hold a hearing to finally decide on the issue. Please note if the matter goes to QCAT then the resolution of the bond will exceed the timeframe mentioned above as we must wait for a hearing date from QCAT.

What do I do if I, or my family need somewhere to stay prior to checking into UniLodge?

If you or your family need somewhere to stay for a couple of nights to a week, or rest your head after coming in from a late-night flight then why not book at Essence Suites Taringa. Offering fully furnished suites that give you the freedom to relax in a place away from home.

Where can I find resources to manage my health and wellbeing?

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

What are your check-in times and days?

Residents may check-in Monday to Friday from 9am to 4pm.

Do you offer after hours check-in?

Unfortunately, we do not offer check-ins outside of specified check-in times. We recommend that you prearrange a hotel or alternative accommodation until you’re able to check-in during check-in hours.

Student Living - The Manors Student Accom

University In Brisbane

University of Queensland - UQ

Contact info

07 3365 1111

Address

St Lucia Queensland 4072, Australia

Website

https://www.uq.edu.au/

About

With a strong focus on teaching excellence and providing opportunities and support for students to reach their potential, the University of Queensland (UQ) is a place where you can become the best version of yourself. With all the tools and resources available, you’re able to achieve your individual aspirations and contribute positively to society.

Whether you attend UQ for your entire degree or just a semester, finding suitable accommodation is a top priority. UniLodge has plenty of suitable options, all located within close distance to campus:

Travel Times and Transport Options

Getting to and from uni will be a breeze when you live this close to campus. With all apartments all just a quick commute away, you won’t have any trouble getting to class on time.

Travel times to the University of Queensland St Lucia Campus:

From UniLodge on Twelfth Avenue: 14-minute walk, 12 minutes by bus
From The Manors: 14-minute walk, 9 minutes by bus
From UniLodge on Macquarie: 15-minute walk, 11 minutes by bus
From UniLodge Visage: 17-minute walk, 10 minutes by bus
From UniLodge on Gailey: 11 minutes by bus
From UniLodge Park Central: 9 minutes by bus + short walk.

There’s no shortage of student housing options that will get you to campus in under 20 minutes. Living near uni is highly practical and cuts down your daily travel time by a considerable amount. UQ’s bus network is very efficient, with rapid-transit busways that offer fast and reliable transport to and from campus. Be sure to plan your journey in advance by hopping on the Brisbane TransLink website.

Local Attractions

Brisbane is a vibrant city packed with plenty of things to do. Be sure to head into South Bank, Brisbane’s ultimate lifestyle and cultural hotspot. Here you can visit the Queensland Museum and Science Centre to see science, culture and nature exhibits. And don’t miss a dip in South Bank’s Streets Beach, Australia’s only inner-city, manmade beach. On a beautiful day (and let’s face it, Brisbane has plenty of them), the Botanic Gardens are well worth a visit, with gorgeous plant life to admire and a number of enviable picnic spots to nab.

The St Lucia area is a hub for uni students to hang out in, with an abundance of cheap eats and green spaces to hang out in. Just down the road from the UQ campus on Hawken Drive is an array of dining options, perfect for grabbing a bite to eat after a big day of classes.

UniLodge Facilities

Life is simpler when you live at UniLodge. Our state-of-the-art apartments were purpose-built for students, so you don’t have to worry about a thing during your stay. With the convenience of living close to UQ, you can walk or bus to your lectures in under 20 minutes.

To book your UQ accommodation, contact UniLodge today.

Student Living - The Manors
Location