How to Get Around Brisbane Using Public Transport

Navigating Brisbane’s public transport system is straightforward once you know the ins and outs. Whether you're a student, a local, or a visitor, this guide will help you make the most of the city’s buses, trains and ferries. Plus, we’ll share tips on how to save with student discounts and get the most out of your travel experience.

1. Getting Started with the Go Card**

• What is a Go Card? 
  The Go Card is Brisbane’s go-to smart card for public transport. It allows you to travel on trains, buses and ferries making it a convenient and cost-effective way to get around the city.
• How to get a Go Card: 
  You can purchase a Go Card at major train stations, selected convenience stores, or online. Be sure to top up your card before you travel, as you'll need it to tap on and off.
• Register your Go Card: 
  Remember to register your Go Card online here to enjoy benefits like automatic top-ups, checking your balance and travel history, updating account details, and much more!
• Student Discounts: 
  Students receive a 50% discount on standard fares. To access the discount, you must register your student status with TransLink, linking your Go Card to your student details to ensure you get the best fare.
  • How to Register for Student Discounts:
    • Visit the TransLink website.
    • Create an account and upload proof of your student status (such as your student ID or enrolment letter).
    • Once registered, you can top up your Go Card with discounted rates.

2. Navigating the TransLink Website

• Finding Routes and Timetables: 
  TransLink’s website is a useful tool for planning your journey across Brisbane. You can search for bus, train and ferry routes by entering your starting point and destination. The site also provides up-to-date timetables and service disruption alerts.

  • Using the Journey Planner:
    • Visit the TransLink Journey Planner.
    • Enter your departure and destination locations.
    • The planner will suggest the best route, including any necessary transfers, and provide departure times.

  [HOT TIP] For added convenience, download the TransLink app. It offers real-time tracking, route information, and even allows you to pay for trips directly from your phone!

3. Understanding Fares*

• Go Card Fares: 
  Fares are based on travel distance, with Brisbane divided into different pricing zones. The TransLink website has a fare calculator to help you estimate the cost of your journey in advance.
• Concession Fares for Students: 
  As a student, you’ll pay half the standard fare. Just make sure your student status is registered with TransLink and always carry your student ID in case an inspector requests it.
• Weekend and Off-Peak Travel: 
  Save money by traveling during off-peak periods (outside 7-9am and 4-6pm) or on weekends when fares are cheaper.

4. Tips for Navigating Public Transport in Brisbane

• Tapping On and Off: 
  Always tap your Go Card when boarding and exiting public transport. Failure to do so may result in extra charges or fines. Be sure to use the same card for a single journey.
• Peak Hours: 
  Public transport can get busy during peak hours (7-9am and 4-6pm). If possible, travel during off-peak times for a more comfortable journey.
• Stay Updated: 
  Check the TransLink website or app for service disruptions or delays before heading out.
• Safety First: 
  Brisbane’s public transport is generally safe but stay alert and keep an eye on your belongings, especially during busy periods. If you are catching the train, be sure to stand behind the yellow line on the platform. 

5. Extra Resources to Make Your Life Easier

• TransLink Customer Service: 
  For assistance with lost Go Cards, fare issues, or general enquiries, contact TransLink’s customer service via their website or helpline.
• Free CityHopper Ferry: 
  For a scenic and free way to travel around Brisbane, hop on the CityHopper ferry. This service operates along the Brisbane River, stopping at key locations like South Bank, Eagle Street Pier, and the CBD—all at no cost!
• City Centre Free Bus Loops:
  The City Loop and Spring Hill Loop bus services offer frequent, free public transport within the Brisbane Central Business District (CBD) and Spring Hill areas. Popular stops include Stop 96A Alice Street (near QUT), Botanic Gardens, Queen Street Mall, City Hall, Central Station and Riverside. Learn more here.
• Getting from Brisbane Airport to Brisbane City: 
  Airtrain offers a quick and affordable way to travel, with tickets starting from just $16. In just 20 minutes, you'll travel directly from Brisbane Airport to the heart of the Brisbane CBD. Your City ticket is valid for travel to and from all stations between Brisbane Airport and South Brisbane, including Bowen Hills, Fortitude Valley, Central Station, and Roma Street Station. Visit the Airtrain website for details. 

Getting around Brisbane on public transport is simple and affordable. With your Go Card in hand, student discounts at your fingertips, and the Translink website and app to guide you, you’ll be cruising around the city in no time. Don’t forget to tap on and off, stay informed of any disruptions, and enjoy the journey!

*FARES UPDATE: 50 cent fares are here! Public transport fares across Queensland have been reduced to a flat rate of 50 cents per trip, regardless of zone or mode, on the TransLink network. This applies to all regional urban buses, as well as buses, trains (excluding Airtrain), ferries and on-demand services in South East Queensland. Learn more here.

**REMINDER: If you don’t have a Go Card, be sure to have your contactless card, smart device (for travel on trains, ferries, and select bus services), or a valid paper ticket ready. TransLink now offers more ways to pay for public transport, including contactless payments with Visa, Mastercard, and American Express credit or debit cards—whether physical or in a digital wallet on your smartphone or smart device. To learn more about Contactless Payments, visit the TransLink website.