At UniLodge, we understand that it’s not only our business practices and solid reputation that makes us a success. It’s our people - our employees are our biggest asset!
Why Work with UniLodge?
At UniLodge, we understand that it’s not only our business practices and solid reputation that makes us a success. It’s our people – our employees are our biggest asset!
We make sure that we recruit the right people into the right roles. We then invest time and effort into our employees so that they can grow their career with our company.
We offer a range of benefits to our employees and we pride ourselves on being an Employer of Choice.
You only have to look to our Mission Statement to see how important our staff and working environment is to us:
“UniLodge will provide consistently superior service. We will promote an environment that is pleasant and rewarding for residents, staff and shareholders by displaying genuine concern for each others’ needs”
As an Employer of Choice UniLodge provides employees with a range of benefits:
UniLodge is a certified member of The Australian HR Institute (AHRI) – Australia’s only professional association for Human Resources professionals.
Work for a Company Making a Difference
Corporate Social Responsibility Program
As part of our commitment to caring for each other, the community and the world, UniLodge has established a Corporate Social Responsibility Program. We are proud to provide support to the Make-A-Wish Foundation and Red Frogs. We are also involved in other yearly fundraising events including Australia’s Biggest Morning Tea, to raise money for cancer research, and Movember, to support world class men’s health programs that combat prostate and testicular cancer and mental health challenges.
As a company located in all Australian major cities and Auckland and Wellington New Zealand, there are fantastic career opportunities for UniLodge employees.
All vacancies are advertised internally to existing employees and we encourage transfers and promotions where possible. Succession plans are also in place across the business. This means that our employees are being trained to move into more senior or newly created positions as they become available.
My Learning & Development Opportunities
At UniLodge we realise how important it is to set employees up for success from the start of their employment and to provide our staff with ongoing learning and development opportunities throughout their career.
We have structured orientation and induction programs that all employees go through at the commencement of their employment.
The orientation program ensures that from the first day of your employment, you will understand what your obligations are as an employee and what our obligations are as an employer. You’ll learn all about:
The induction program will provide a training structure for the first few weeks of your employment. You will work through this program with your manager and have the opportunity to ask questions as you go.
As a UniLodge employee you will also receive regular on the job training and structured monthly training sessions covering a range of topics specific to your role. Managers will receive quarterly training through the UniLodge Academy training program.
The nature of the Real Estate Industry creates endless opportunities for a rewarding and challenging start to your career! UniLodge offers 2 types of traineeships:
Graduate Property Management Traineeships
The Graduate Property Management Traineeship is available for candidates that have completed real estate relevant tertiary qualifications. They take 12 months to complete and allow you to work with experienced property managers and train in all facets of the business. It also provides you with the opportunity to work in a number of properties and learn about our different operating structures. Traineeships generally commence in March annually, so if you are interested in a Graduate Property Management Traineeship, please email your resume to [email protected].
Previous Graduate Property Management Trainee, Hamish Cameron, who has now been promoted to a Customer Service Manager position within our Brisbane portfolio:
“There are various reasons why I enjoy working for UniLodge, but I truly love working for UniLodge because no two days are ever the same. As student accommodation providers, we deal with an extraordinary array of people who each have their own culture and their own set of beliefs, and being able to experience that variety every day means you are always being challenged to rise to the occasion.”
Business Administration Traineeships
The Administration Traineeship also takes 12 months to complete. You’ll have the opportunity to complete a Certificate III or Certificate IV in Business Administration, depending on your education and previous experience. This is a great way to develop your skills while working and earning money.
A traineeship with UniLodge will allow you to realise your potential while gaining invaluable work experience and building your career.
Once the traineeship is completed, our trainees are promoted into more senior roles and continue to build their career with UniLodge.
Why don’t we let our staff tell you for themselves how they feel about working at UniLodge.
“Working at UniLodge means I get to interact with people from all over the world and help build them a comfortable ‘home away from home’” – Vicki Lagaris, Customer Service Coordinator at UniLodge @Swinburne Place in Melbourne
“I’ve enjoyed my time with UniLodge so far. I’ve been provided with many opportunities to develop my career and learn new skills and I’d certainly recommend it as a place to work for anybody interested in doing the same” – Arin Seal, Trust Accountant/Operations at UniLodge Head Office
“UniLodge is a great company to work for. Over the past 5 years I have been given many great opportunities to grow including personal development, training and promotions. Starting as a casual Customer Service Coordinator and moving in to a full time role, then into reservations and now in the Customer Service Manager role. I am lucky to work with such a close knit, strong team and to have met some amazing people.” – Elyssa Beverley, Customer Service Manager at UniLodge ANU in Canberra
Our Recruitment Process
Cover letters & Resumes
Cover Letters are a great way to sell yourself and explain why you would be a great fit for the position. But keep it short, a one page letter outlining your skills and experience is all we need.
A resume must be included in all applications. Resumes should include the following:
Phone Screens & Interviews
It’s important for us and for our employees that we match the right people to the right roles. So we take phone screens and interviews seriously.
Our phone screens are designed to gather some general information about your work history and background and are usually conducted within 20 to 30 minutes. This is also the time that we let you know more about the next stages of the recruitment process.
Interviews are conducted at Head Office in Brisbane, at the properties or via Skype. The questions are based on key requirements of the role and often help us determine how you would perform based on past behaviour and experience.
We receive a large volume of applications for the positions we advertise, so it can be pretty competitive to secure a role with our company!
We appreciate the time that all candidates take to send in an application and invite them to continue to apply for advertised roles as they become available. We’ll advise unsuccessful candidates via email and we welcome them to contact us for feedback on their application.
Search for a Job / Expression of Interest Area
We are always searching for enthusiastic people with strong customer service skills and the drive to continually improve to join our company. If that sounds like you, we welcome you to look further into the careers available at UniLodge.